Privacy Policy
Company: Hangzhou Zhiqing Juzhen Trading Co., Ltd.
Customer Support: service@novariqm.com
Scope
This Privacy Policy explains how Novariqm and its operator collect, use, disclose, and protect personal information when you visit our website, place an order, contact support, or interact with our marketing.
Information We Collect
We may collect identifiers and order information such as name, email, delivery details, billing details, products purchased, and communications. We also receive device and usage information such as IP address, browser type, pages viewed, cookie identifiers, approximate location, and interaction data. Payment card information is processed by payment providers and is not stored by Novariqm in complete form.
How We Use Information
We use information to operate the store, process payments, fulfill and support orders, prevent fraud, maintain security, communicate with customers, improve products and website performance, comply with law, and send marketing where permitted.
How We Disclose Information
Information may be disclosed to Shopify, payment processors, analytics and marketing providers, fulfillment partners, carriers, professional advisers, and authorities when needed for the purposes described above. We may also disclose information in connection with a merger, financing, restructuring, or sale of business assets. We do not sell personal information for money.
Cookies and Advertising
Cookies and similar technologies help keep carts working, remember preferences, measure traffic, prevent fraud, and support advertising. Browser controls and our privacy-choice mechanisms can be used to manage certain technologies, although disabling essential cookies may affect store functions.
Your Privacy Rights
Depending on where you live, you may have rights to request access, correction, deletion, portability, or restriction of personal information, and to opt out of certain targeted advertising, sharing, or profiling. We may verify a request before acting and may retain information where legally permitted.
California Disclosures
California residents may request information about categories of personal information collected, sources, purposes, recipients, and specific pieces of information, and may request correction or deletion subject to exceptions. We will not unlawfully discriminate against a customer for exercising privacy rights.
Children
The store is directed to adults purchasing products for children, not to children under 13. We do not knowingly collect personal information directly from children under 13. A parent or guardian who believes a child submitted information should contact us.
Retention, Security, and International Processing
We retain information for business, tax, dispute, fraud-prevention, and legal purposes. Reasonable safeguards are used, but no system is completely secure. Information may be processed in countries other than the customer’s country, subject to applicable safeguards.
Updates and Requests
We may update this policy and will post the revised version. Submit privacy requests to our customer-support email with the subject line “Privacy Request.”
Company and Contact Information
Hangzhou Zhiqing Juzhen Trading Co., Ltd.
Email: service@novariqm.com
